Four Ways to Prepare for Healthcare Disruption

Posted On: August 19th, 2014

By Karen Utterback
Vice President, Strategy, McKesson
Four Ways to Prepare for Healthcare Disruption

Sometimes, healthcare organizations forget how much they can learn from other industries. We tend to think of healthcare as a unique profession, but a recent McKinsey & Company report points out that as we battle today’s tsunami of change, we … Continue Reading

PCPs, Cardiologists Lack Confidence Needed for End-of-Life Discussions

Posted On: August 12th, 2014

By Karen Utterback
Vice President, Strategy, McKesson
PCPs, Cardiologists Lack Confidence Needed for End-of-Life Discussions

In an American Heart Association study of 95 clinicians, researchers found 52% of providers are hesitant to mention end-of-life care with heart failure patients, 30% have little confidence in discussing or providing end-of-life care, and only 12% have routine yearly … Continue Reading

You Can Save Money on Devices — But Should You?

Posted On: August 5th, 2014

By Karen Utterback
Vice President, Strategy, McKesson
You Can Save Money on Devices, But Should You

Sometimes a deal is not a deal. Take that discount air conditioner that stopped working in July or the used car that needed brake work the month after you bought it. The same is true for the laptops and tablets … Continue Reading

Just the Right Amount of Detail

Posted On: July 29th, 2014

By Karen Utterback
Vice President, Strategy, McKesson
Home care software improves agency efficiency

In healthcare, nothing is more frustrating than a lack of patient information. But in the quest for complete information, we must avoid getting so bogged down in details that every task becomes a Herculean effort. That’s the balancing act Stacy … Continue Reading

Estimated Mileage May Be Costing Your Agency More Than You Think

Posted On: July 22nd, 2014

By Karen Utterback
Vice President, Strategy, McKesson
Estimated Mileage May Be Costing Your Agency More Than You Think

At Carroll Home Care and Carroll Hospice, management is well-versed in Lean Six Sigma. As a result, they don’t make any major changes unless they know (1) exactly what the goal is and (2) how to measure success. That’s why … Continue Reading