Explore New Service Opportunities

Posted On: August 25th, 2015

By Bill Belecz
CIO and Vice President, Visiting Nurse Service of Rochester (NY)

Standing still is not an option in the home care industry. Stop for a minute, and the competition and regulations are likely to pass you by. But creating new programs may help you not only catch up, but pass the … Continue Reading

Opening the Door to Advance Care Planning Conversations

Posted On: August 18th, 2015

By Karen Utterback
Vice President, Strategy, McKesson
A doctor discussing advance care planning with female patient

The American Medical Association (AMA) is, understandably, quite happy about Medicare’s proposed plan to cover advance care planning in the 2016 Medicare Physician Fee Schedule. “This issue has been mischaracterized in the past, and it is time to facilitate patient … Continue Reading

Warning: ICD-10 Deadlines Are Closer Than They Appear

Posted On: August 11th, 2015

By Amy Shellhart
Regulatory Product Manager, McKesson
Two women conducting an ICD-10 training for home health

Assuming that ICD-10 is not delayed at the last minute (again), we are just a few months from the changeover. Tricia Twombly points out that the deadline is closer than it appears—because of home health’s prospective payment system, many organizations … Continue Reading

Home Health Can Help Hospitals Improve Satisfaction Scores

Posted On: August 4th, 2015

By Karen Utterback
Vice President, Strategy, McKesson
An engaged home health employee improves patient satisfaction

Considering the unpredictable winter most of the nation experienced, it’s no surprise that customer satisfaction with gas and electric providers is down 2.7%, according to “Utilities, Shipping and Health Care Report 2015” from American Customer Satisfaction Index (ACSI). The fact … Continue Reading

Caregiver Experience Should Make it ‘Quadruple Aim’

Posted On: July 29th, 2015

By Raymond Belles
Clinical Product Manager, McKesson
Caregiver Experience Should Make it ‘Quadruple Aim’

How satisfied and content are your clinicians, therapists and aides? And does it affect the quality of care they provide to patients? Three heavy hitters from the healthcare industry, including the founding chairman of the National Patient Safety Foundation, believe … Continue Reading