Clinical Management Automation Can Help Improve Your Revenue Cycle

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Karen Utterback By Karen Utterback 
Vice President, Product Management and Marketing, McKesson
Clinical Management Software Improves Home Health Revenue Cycle

Clinical Management Software Improves Home Health Revenue CycleShortening the revenue cycle is no easy task. Because so many factors affect the length of the cycle, it can seem a daunting task to establish processes and workflow to get control of them  Still, there are tools that can help—and not all of them are designed for the accounting department.

Just as care is being more closely coordinated among providers, an effective clinical management system can closely coordinate with billing and accounts receivable functions. The result allows documentation to be completed more quickly and with fewer errors, which can speed the filing and processing of bills. Accurate documentation means fewer hours spent in the back office auditing and reviewing clinical documentation. Similarly, look for tools that provide visual clues during the clinical documentation process to indicate the status of the work that remains to be done.

Reducing the need for additional documentation is another essential in tightening up the revenue cycle. To help facilitate this, your home health software and clinical management tool should:

  • Ensure that all demographic information is included on documents before they are released from the clinician
  • Force consistent coding on all documents for a patient
  • Reduce the risk of visit frequencies being out of compliance with orders
  • Initiate a review for any recorded deviations from the care plan

Communication and collaboration also are factors in helping to decrease your accounts receivable days. An effective clinical management system will form the care and billing hub of your agency, letting the relevant stakeholders view pertinent information – everything from care plans and visit notes to detailed billing data – based on their roles in the agency.

It boils down to this: the more automated your clinical management system, the better. Automation not only will help reduce your most common errors, it also can help streamline day-to-day tasks, improve homecare documentation and compliance and shorten your revenue cycle.

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