Watch for Electronic Visit Verification Rules in Your State

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By Terry Miller 
Regulatory Advisor, McKesson

Home Health Agency Electronic VerificationDepending on the areas you serve, your agency may be subject to rules concerning electronic visit verification, or EVV. But you may not have a choice of what vendor to use, which could increase your compliance burden and hurt your bottom line.

Illinois is among the latest states to adopt rules regarding visit verification for Medicaid patients. Other jurisdictions with EVV include Florida, New York, Ohio, South Carolina, Tennessee, Texas, Illinois and Washington.

The Affordable Care Act and the expected expansion of Medicaid have brought electronic visit verification into sharp focus. On one hand, a robust EVV system can help ensure that agencies and their employees are providing care and charging Medicaid appropriately. Home care comprises just 3% of total healthcare spending, but, as an industry, we should applaud efforts to curb fraud and ensure that healthcare dollars are spent wisely.

On the other hand, some jurisdictions – including Florida, South Carolina, Tennessee and Texas – are mandating the use of specific equipment to document visits. If the verification system you are required to use does not integrate with your agency management system, this creates another layer of bureaucracy that brings more documentation headaches. How does that benefit patients?

For the latest news about electronic visit verification, bookmark EVVworkgroup.org, a social networking site managed by home care industry experts. It was created to provide a central repository of ideas and information related to a free market, standards-based approach to EVV in home care.

We are firm believers in the value of electronic visit verification, which is why we have mature verification products that use a patient’s phone or an aide/clinician mobile device and integrate seamlessly with McKesson home health software. We also can create an interface between a third-party EVV system vendor to McKessonHomecare™. But we do not believe that specific technology should be mandated for compliance.

So what do you think?

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One Response to Watch for Electronic Visit Verification Rules in Your State

  1. Deborah says:

    I do not believe that family home care providers should be mandated to use EVV. it is an imposition to our daily lives. people with a disability should have all the same freedoms of the person who has no disability. in this case requiring a provider to be at home set number of hours each day when a parent is 24/7 is unnecessary. our state workers are abusing their power to force people to be home at up to 12 hours per day with threat of permanent termination. state workers have threatened to replace a family caregiver with an agency provider if they deem the consumer cannot control their provider. in my case, my daughter now has become imprisoned in our home for nine hours per day, 7 days a week because she is unable to go out with me. The program has flaws. the system is an invasion on our privacy. my daughter is afraid of having an agency provider come in and take care of her. she wants to control who touches her body. these are serious issues that should be addressed.

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