Can Clinical Management Help Manage EHR Demands?

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Karen Utterback By Karen Utterback 
Former Vice President, Product Marketing and Strategy, McKesson (Retired)

Clinical Management EHR DemandsAt McKesson, we’re seeing strong evidence that a robust clinical management system can  help position home health agencies for the EHR and care demands of today — and tomorrow. When built using standard clinical terminology, home care clinical management can help agencies:

  • Use emerging technology standards
  • Provide decision support at the point of care
  • Support collaboration and coordination

These days, it’s clear that home care agencies must understand and adjust to emerging technology standards. In the case of clinical management, one approach is The Omaha System, which is a foundation for a standard clinical terminology. The Omaha System can be used across care settings and supports collaboration between interdisciplinary teams. It is well-researched and evidence-based, using accepted technology standards such as SNOMED, LOINC and ICD-9/ICD-10.

Clinical management systems also should bring the benefit of evidence-based practice (EBP) guidance to the point of care. They should use claims data and customer experience to identify commonly occurring diagnoses and alert clinicians when variation occurs.

This guidance should help support your clinicians through the assessment process, providing the references and resources they need to be confident in completing the assessment. Furthermore, robust home care clinical management systems can help streamline the assessment and QA processes by gauging relationships between the assessment findings and care planning components. For example, including the clinical supervisor and QA staff in the workflow can bring an added level of efficiency to the day-to-day operations of health care agencies to allow QA by exception rather than wholesale chart review.

Clinical supervisors and field clinicians can use a clinical management system’s interdisciplinary care plan to view a summary of the disciplines providing care for the patient. This approach facilitates interdisciplinary communication because all disciplines will be able to work toward meeting the patient’s goals.

The transparency of interdisciplinary care planning is supported by clearly defining interventions for each team member and providing visibility into the care contribution that each member provides. Clinical management systems should include care team members outside of organizations to help support interoperability and further patient care collaboration. I believe this collaboration will be vital to your agency’s future and become the cornerstone of quality home healthcare.

Download this e-book to learn more tips and insights for achieving clinical management at your home health organization.

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