Our Enduring Commitment to Your Business and Your Patients

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Billie Whitehurst By Billie Whitehurst, MS, RN 
Senior Vice President, Extended Care and Care Operations, Change Healthcare
Change Healthcare

You may have noticed some changes as most of McKesson Technology Solutions (MTS), which includes our home health and hospice products, have come together with Change Healthcare. You can anticipate further changes over the coming months as two companies become one, but we believe these changes will benefit your organization and your patients.

Change Healthcare is one of the largest independent healthcare technology companies in the United States. We provide software and analytics, network solutions and technology-enabled services that help our customers obtain actionable insights, exchange mission-critical information, control costs, optimize revenue opportunities, increase cash flow and effectively navigate the shift to value-based healthcare. No longer can home health and hospice work in siloes. Our integrated solutions can help your organization collaborate more fully with care partners to create a more holistic view of patients and help you deliver the best care possible.

The importance of home health continues to grow as a natural extension of an acute-episode,  as evidenced by a recent study of major joint replacement without major complication or comorbidity that showed cost and quality differences among home health, skilled nursing and in-patient rehabilitation. The study showed that home health patients experienced fewer 90-day readmissions compared with the other two. What’s more, home health was delivered at nearly 60% the cost of skilled nursing and one-half that of in-patient rehab. And as I’ve noted before, we’ve come a long way over the years in terms of acceptance of hospice by patients, families and physicians as important compassionate care at life’s end.

Positive effects coming your way

We’re a key catalyst of a value-based healthcare system—working alongside our customers and partners to accelerate the journey toward improved lives and healthier communities. Our deep expertise in extended care, connected care, population health, risk management, healthcare analytics and demand forecasting can help you deliver care in the right setting and develop and maintain a thriving business, even in our rapidly evolving industry.

The new company we’re creating helps enable our customer organizations to improve patient outcomes through better care coordination, collaboration and management—while making sustainable performance improvements that drive financial health. Some of the collaborative solutions we’re launching in the coming months specifically help improve your connectivity with referring physicians and your patients.

Our clinical solutions enable the trusted exchange of clinical, financial and administrative information, leading to improved care, faster access, lower costs and enhanced bottom lines. For example, we’ve recently added clinical dashboards to our next-generation business intelligence tool that enable you to review the home health quality outcomes, quality performance and population risk drivers that most directly influence your primary key performance indicators.

One thing that won’t change is our commitment to your organization, your employees and the patients you serve day in and day out. With our customers and partners, we’re helping to create a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system. We help our customers not only function, but also work smarter in an increasingly challenging environment that includes updated home health Conditions of Participation and hospice quality measures.

Better care through collaboration

While the point-of-care delivery is the most visible measure of quality and value, we’re a healthcare technology solutions company that champions the improvement of all the points before, after and in-between care episodes.

With our customers and partners, we’re creating a stronger, better coordinated, increasingly collaborative, and more efficient healthcare system that enables better patient care, choice and outcomes at scale. Through our unique perspective and interconnected position at the center of healthcare, we’re a collaborative catalyst to accelerating your path to value-based care and more relevant engagement with consumers.

We’re an inseparable part of today’s healthcare ecosystem. Our ingrained technology solutions and connected insights reflect our unique knowledge of the system’s many intricacies and the critical paths to better healthcare.

For specific questions about our home care or hospice software, please contact us. And you can learn more about the new Change Healthcare by clicking here.

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