Category Archives: Healthcare IT

Despite Delay, Path to ICD-10 Continues

Despite Delay, Path to ICD-10 Continues

Confused about ICD-10 implementation and what you should be doing? You’re not alone. The one-year implementation delay to October 1, 2015, has left many healthcare organizations in a quandary over what they should be doing and when. A scheduled session … Continue Reading

Technology, Best Practices Vital to Agency Success

Technology, Best Practices Vital to Agency Success

Tracey Moorhead, president and CEO at Visiting Nurse Associations of America (VNAA), sees an “incredible opportunity” for home care agencies. Technology will play a crucial role in improving workflow, charge capture and billing capabilities, Moorhead says. So will the leveraging … Continue Reading

Agencies Still Drowning in Pieces of Paper

I was surprised to learn that more than 90% of information sharing outside of home care agencies still takes place by fax, according to an informal McKesson user survey. The second most-common way to share information is mailed or hand-delivered … Continue Reading

Accountability Starts at the Top

Accountability Starts at the Top

While it is up to employees to learn new skills as part of a home care software implementation, agency leaders are ultimately responsible, says Georgia Hockenjos, RN, BSN, MBA. “Holding all employees accountable to the same standards creates a fair … Continue Reading

Eyes on the prize: Agency Improves HHCAHPS scores

As an agency leader, you should recognize the importance of your agency’s score on the Home Health Care CAHPS Survey. But do you know how to move the needle on these measures? Carroll Home Care in Maryland knows how because … Continue Reading